I am developing a website with magento and for somereason I am getting this error and email when I try to check out.
Error :
"There was an error processing your order. Please contact us or try again later."
Payment transaction failed.
Reason
Image is not a PNG
Checkout Type
onepage
Customer:
xxx
Items
Gift Certificate x 2 AUD 10
test product x 2 AUD 25
Gift Certificate x 1 AUD 10
test product x 2 AUD 25
test product x 1 AUD 25
Total:
AUD 155
Billing Address:
abhinab kayastha
ghj
gjhghj
g
jhgjhg, 7897
Togo
T: 234
Shipping Address:
abhinab kayastha
ghj
gjhghj
g
jhgjhg, 7897
Togo
T: 234
Shipping Method:
Free Shipping
Payment Method:
Check / Money order
Date & Time:
May 1, 2012 2:47:40 PM
Thanks Ab
This sounds like there's an issue while creating a PDF file (probably the order PDF).
The error is thrown because at some point of the PDF creation Magento tries to include a .png
file, which does not have the usual PNG
signature in its first three bytes (like "real" .png
files should).
See lib/Zend/Pdf/Resource/Image/Png.php
.
Check your var/log/exception.log
or set
Mage::setIsDeveloperMode(true);
ini_set('display_errors', 1);
in your index.php
to get an exception trace, which should help you to pin down the file causing the error.