Currently I'm seeing only phone number of the caller. Is it possible to extend incoming call popup(add additional information querying DB by phone number) ?
I'm using Lync SDK 2010.
Thanks in advance
As far as I know this is not possilbe.
You can instead hook into the Lync client using the SDK, catch the incoming call event, and display a second popup with your own data. Some styling and positioning would make it near perfect.