sitecoresitecore6

User Roles Not Getting Updated


I am facing a issue in Sitecore UI when I am editing an existing user to add/delete 'User Roles' under the 'Member Of' tab, its not getting updated. However, when I am adding a New User and assigning the User Roles, then it shows up correct. Any idea whats causing this issue/Or anyone else faced the same?

This issue is also referenced by some other person here. I attached an image for more reference!

Tried looking up online but in vain, hope someone can assist me on this. Thanks in advance!Refer to this image for further reference.

EDIT: Step by step of what I am doing:

Selecting the user Clicking on the edit button Adding 'Marketing Designer' User Roles to that particular user Its shows that Marketing Designer is added, I clicked 'OK' after this. No popup confirmation. Clicked on that User again and edit: Marketing Designer is NOT added.

Hope this illustrate the problem much better!


Solution

  • I had the exact same problem and it turned out to be solved by ensuring the App_Browsers folder was in the root of the website. When this was not there, several dialogs would not save correctly (User Roles, Security Assignment to items)