databasequeueintegrityotrs

Delete a queue via Database


Currently I run some tests with OTRS.

I searched for a possibility to delete the waste queues and found somewhere a tip to do that via deleting the records in the database.

Proceed:

The problem is, that I still see the deleted queues in Queue Manager also after clearing the browser cache. Out of which table is OTRS fetching these information?

Do someone have a solution?


Solution

  • It's the local OTRS application cache. If you'd run bin/otrs.DeleteCache.pl on the command line, you'd be fine.