I've created a copy of InstallShield project, so all the settings should be the same. (I've done this before with success). I am using this copy to make changes to the installer project as it will be called in an automated build way. One big change I made this version of the installer project was to reference a shared network location for pre-req(s). One pre-req is another installer project that gets built before this, and pulled in the main installer.
I am testing this build locally and not through the automated build process.
I know the upgrade codes match. I have 2 upgrade codes checks for Major Updates. I also check "Any Version" setting as well.
However when I build and test out the new installer it does not remove previous entries.
I have checked here [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] and see the app listed in there twice. I had really hoped to find the UpgradeCode in order to shed some light if that was getting messed up for some reason or another, no dice.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer] <- no dice
As some suggested I have browsed to the exe and tried to add the Major Upgrade item, I still get the same upgrade code.
So my questions is does anyone have anything else to check that might be holding up getting this entry out of the add-remove dialog.
Log File
MSI (c) (D0:E0) [16:26:28:649]: Doing action: FindRelatedProducts
Action 16:26:28: FindRelatedProducts. Searching for related applications
Action start 16:26:28: FindRelatedProducts.
Action ended 16:26:28: FindRelatedProducts. Return value 1.
MSI (s) (2C:68) [14:12:34:706]: Doing action: RemoveExistingProducts
Action 14:12:34: RemoveExistingProducts. Removing applications
Action start 14:12:34: RemoveExistingProducts.
Action ended 14:12:34: RemoveExistingProducts. Return value 1.
Action start 13:48:41: ISSetAllUsers.
MSI (c) (6C:9C) [13:48:41:826]: Invoking remote custom action. DLL: C:\Users\ngates\AppData\Local\Temp\MSID938.tmp, Entrypoint: SetAllUsers
InstallShield 13:48:41: Begin SetAllUsers()
InstallShield 13:48:41: Getting records from Upgrade table
InstallShield 13:48:41: UpgradeCode: {84A5CBA6-9BC8-4E99-B8AE-9327E9B78A34} MinVersion: MaxVersion: 6.38.0.448 Language: Attributes: 257
InstallShield 13:48:41: Checking related product {AD762BD7-3EA5-4DD2-8552-1474ABED7C6F}
InstallShield 13:48:41: Venus 7000 {AD762BD7-3EA5-4DD2-8552-1474ABED7C6F} 1033 6.38.0.372 ***Related***
MSI (c) (6C!E4) [13:48:41:854]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.
InstallShield 13:48:41: ALLUSERS of related product {AD762BD7-3EA5-4DD2-8552-1474ABED7C6F} is = 1
InstallShield 13:48:41: End SetAllUsers()
Action ended 13:48:41: ISSetAllUsers. Return value 1.
According to documentation(RemoveExistingProducts Action) it appears a return code of 1 means something got removed, so it acts like it's working...
I figured out how to do it!
On the major upgrade item, select the 2nd radio button. And set a appropriate range, for me I did 6.0.0.0 to 6.99.9.9, and that seemed to do it for me. As 7.0.0.0 will constitute a truly major release for us.