Eziriz - Intellilock invalid licence problem

Unfortunately we used intellilock to licence our software.

A licence file works in everywhere but not in one of our clients. It's a really stupid situation because we have no inner knowledge or way to debug the licencing component:

• Intellilock doesn't answer support emails, they don't have a phone number either
• Intellilock exceptions are obfuscated so we can't debug it (actually it doesn't even throw exception)

Has anyone experienced a similar problem? Licence was locked with day + date. I checked the "New Trial Period" to ensure an old licence would not cause a problem.

Now we stuck with a licensing component without support and a client who cannot use our software. Any ideas other than buying a new licencing component and integrating it?

An old license lock was in affect when I use the new licence without activating that lock. I used generated a new licence by activating it and overriding the property and it finally worked.