iosapp-storeapp-store-connectappstore-approval

Cannot upload video to iTunesConnect: The frame rate of your app video preview is too high


I made an App Store preview video using QuickTime player on OS X Yosemite.
When I try to upload the video to iTunesConnect, I get an error message:

The frame rate of your app video preview is too high.

I can't see any options in the QuickTime Player to change frame rate.

Error message that I am getting

Does anybody knows what to do with it?


Solution

  • Videos can be easily converted using ffmpeg, a handy tool that can be installed using homebrew.

    ffmpeg -r 30 -i 60fpsvideo.m4v -vcodec copy -acodec copy 30fpsvideo.avi