axaptadynamics-ax-2012axdynamics-ax-2012-r2

Personalization issue


I had personalized the columns in the Sales Order Grid, I had added some columns and I had arranged them in a manner that is easy for me to identify. I had also saved my changes.

This is working fine but when I navigate to other forms and come back to Sales Order form, the changes that I've made are all gone. The columns are not arranged. This started to happen after we upgraded to Dynamics 2012 R2. What seems to be the cause of this issue?

Thanks!


Solution

  • This turned out to be an issue with AX 2012 after the R2 upgrade. There is a hotfix for this which can be found in the customer source site. Downloaded and installed the hotfix and the issue is resolved.