How to restore a canceled Task
hi How can to restore a canceled task? Is it possible return canceld task to TO_DO? i work with data base and tables( APPLICATION,APP_DELEGATION,SUB_APPLICATION,APP_THREAD) and could return a canceled task to TO_DO but does not run only be shown in the list TO_DO.
You have to modify the following tables by looking for your case number:
APPLICATION
APP_DELEGATION
DEL_THREAD_STATUS change to OPEN
DEL_FINISH_DATE change to NULL
APP_THREAD
Then your case will be on your inbox without executing any derivation.