I'm working on deploying a CRM in a University, the software to deploy has to be open source. My research lead me to SugarCRM Community Edition, however, this edition lack of reporting and seems to be really hard to tailor to specific needs.
thus, i'm considering to use vtiger.
What's your advice, regarding a mid-size project. Do you recommand to use SugarCRM, Vtiger or another software?
If you are well versed in CSS and can tailor vTiger to look a little better, then it might be a viable solution for you.
However, I would personally highly recommend SugarCRM. It is much easier to maintain and has a much larger community. Plus, you can look into the Enhanced Search Plugin, The Kinamu Reporting tool and the Zucker reports plugin to help fulfill your needs for a reporting tool. However, they are both free. I would just download them both and check into the free plugins on sugarforge and then base my decision on your findings there.
Hope this helps!