Our sitecore CMS 7.2 instance has DMS enabled. The analytics database keeps tracking data but the Executive Insight Dashboard does not show any diagram based on the data recorded.
Any suggestion would be much appreciated.
Regards, lk
Are you by any chance, using chrome browser?.. I read that NPAPI plugins like Silverlight are not supported by chrome anymore ..
NPAPI(Netscape Plug-in API) support will be completely removed from Chrome. We expect this to happen before the end of 2014. – (Google Chrome team)
ref #1: http://www.overdigital.com/2014/09/08/silverlight-stopped-will-stop-working-chrome-browser-now/
ref #2: http://techhelpkb.com/enable-silverlight-in-google-chrome-42/
The only alternative is to use alternative browsers, however, I'm still having problems getting it to work in Firefox.. Do let me know.. if you found the solution to this problem.. asI too am trying to get the Executive Insight Dashboard to work. On Firefox now.. I just see a blank screen.. :(