I have an Arduino Uno that will not - no matter what I've tried - get recognized by my computer.
I'm running Windows 10 Home on a 64-bit Dell Inspiron laptop.
Have installed arduino software and drivers via official executable on Arduino website. Proper .inf file is sitting in Arduino/drivers directory.
Expected behavior is to plug in Arduino via USB, go to Device Manager, and find Arduino in Ports section or possibly Other Devices section.
There is no Ports or Other Devices section. But there is an
"Unknown USB Device (Device Descriptor Request Failed)"
line in the Universal Serial Bus controllers section. This is the Arduino, as when I unplug the Uno, this device disappears from the USB controllers section.
(By the way, when I plug in the Arduino, I get a notfication that says the recently plugged in device has malfunctioned and Windows does not recognize it.)
Right clicking and going to properties for the Unknown Device, reveals a status of: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.
Attempting to update the driver by pointing it directly to the proper directory gives a message that it already has the most up to date driver. However, going to Driver Details in Device Manager says: No driver files are required or have been loaded for this device.
I have disabled Driver Signature Verification already. Still no joy.
I've updated Windows. I've tried to make sure all other USB related drivers are updated. Windows at least says they are when I attempt an update.
Does anybody have any ideas?
Turns out the unit was faulty. Place I bought it from sent a new one out and it worked - plug and play, no problems. I'd say if you're in a similar position and have tried everything, contact the supplier and request a new one.