paypalpayflowpro

PayPal Manager Account Suspended. How to unlock


I have an PayPal Manager account for using Payflow payment in my web application. Last day while i was trying to access that account from different system, not the usual IP address, then paypal was prompt me a security question, i have tried with wrong credentials, then the account has been suspended.
Also i got mail from PayPal as the same. "Unsuccessful attempt to login to PayPal Manager from unknown IP address".
But now i got back my security questions with answer, but can't able to reset my password.

Can any one help me out to unlock my paypal manager account ? Or to reset the password?


Solution

  • If your account is locked, sometimes a password reset will not work but you can try it by going to manager.paypal.com; select: Forgot your password?

    link and try from there. If that does not work contact payflow support and they'll unlock the account, reset it and give you the information. payflow-support@paypal.com <-- they're pretty quick.