I am trying to test a video Ad in Google HTML5 video player. However when I run the ad, the companion banner is not showing up. Here is the companion banner exert from the VAST:
<Creative id="65393060" sequence="1">
<CompanionAds>
<Companion id="65393060" width="300" height="250">
<StaticResource creativeType="image/jpeg"><![CDATA[https://upload.wikimedia.org/wikipedia/commons/2/24/Ad-MediumRectangle-300x250.jpg]]></StaticResource>
<TrackingEvents>
<Tracking event="creativeView"><![CDATA[https://googleads4.g.doubleclick.net/pcs/view?xai=AKAOjstsTn-EaW1qCpFP8ZfnnD3WA-FvBRQQqjL6Zsorvcg_b2mBA825XyOmESX3oEFPWEYsBfGOZnwFDoULoM_W2XoJotTnj5_cHibpaP0QuuKj&sig=Cg0ArKJSzHCpDSHDWEEtEAE&urlfix=1&adurl=]]></Tracking>
</TrackingEvents>
<CompanionClickThrough><![CDATA[https://adclick.g.doubleclick.net/pcs/click?xai=AKAOjstsTn-EaW1qCpFP8ZfnnD3WA-FvBRQQqjL6Zsorvcg_b2mBA825XyOmESX3oEFPWEYsBfGOZnwFDoULoM_W2XoJotTnj5_cHibpaP0QuuKj&sig=Cg0ArKJSzCLZtsCz6JLn&urlfix=1&adurl=https://www.adobe.com/marketing-cloud/customer-experience.html%3Fsdid%3D162BDWN7%26mv%3Ddisplay]]></CompanionClickThrough>
</Companion>
</CompanionAds>
</Creative>
Can anyone tell me why? I was testing this here:
https://developers.google.com/interactive-media-ads/docs/sdks/html5/vastinspector
Your Companion Ad config looks fine. I'd copied the sampel-vast.xml from google and added your Companion - so it looks like:
<VAST xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="vast.xsd" version="3.0">
<Ad id="...">
<InLine>
<AdSystem>...</AdSystem>
<AdTitle>...</AdTitle>
<Description>...</Description>
<Error>...</Error>
<Impression>...</Impression>
<Creatives>
<Creative id="..." sequence="1">
<Linear skipoffset="...">...</Linear>
</Creative>
<Creative id="..." sequence="1">
<CompanionAds>
<Companion id="..." width="300" height="250">
<StaticResource creativeType="image/jpeg"><![CDATA[https://upload.wikimedia.org/wikipedia/commons/2/24/Ad-MediumRectangle-300x250.jpg]]></StaticResource>
<TrackingEvents>
<Tracking event="creativeView"><![CDATA[https://googleads4.g.doubleclick.net/pcs/view?xai=AKAOjstsTn-EaW1qCpFP8ZfnnD3WA-FvBRQQqjL6Zsorvcg_b2mBA825XyOmESX3oEFPWEYsBfGOZnwFDoULoM_W2XoJotTnj5_cHibpaP0QuuKj&sig=Cg0ArKJSzHCpDSHDWEEtEAE&urlfix=1&adurl=]]></Tracking>
</TrackingEvents>
<CompanionClickThrough><![CDATA[https://adclick.g.doubleclick.net/pcs/click?xai=AKAOjstsTn-EaW1qCpFP8ZfnnD3WA-FvBRQQqjL6Zsorvcg_b2mBA825XyOmESX3oEFPWEYsBfGOZnwFDoULoM_W2XoJotTnj5_cHibpaP0QuuKj&sig=Cg0ArKJSzCLZtsCz6JLn&urlfix=1&adurl=https://www.adobe.com/marketing-cloud/customer-experience.html%3Fsdid%3D162BDWN7%26mv%3Ddisplay]]> </CompanionClickThrough>
</Companion>
</CompanionAds>
</Creative>
</Creatives>
<Extensions>...</Extensions>
</InLine>
</Ad>
</VAST>
and it works.
Potential issues could be:
Creative \ sequence
missmatch (Linear part not provided in question)
Companion \ sequence
needs to match Linear \ sequence
CORS resp. Access-Control-Allow-Origin problems
If you see errors in the console of your browser regarding Access-Control-Allow-Origin problems, you might want to edit your server configuration.
A fast solution would be for example to edit .htaccess
file in your apache www directory - like:
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin https://imasdk.googleapis.com
Header set Access-Control-Allow-Credentials true
</IfModule>
If this wasn't helpfull at all, you will need to add some more informations to your question. Like:
VAST XML
or VAST TAG
Have a nice day.