ftpfilezillaispconfig

Ispconfig 3: Error: Authentication failed. Error: Critical error Error: Could not connect to server


I am using ispconfig, and I have created a FTP user with the respective password. But when I try to connect to that server I hm experiencing this error.

Error: Authentication failed. 
Error: Critical error 
Error: Could not connect to server

I tried all the solutions given Here, but to no avail.


Solution

  • So I found the error,

    I had used FileZilla to login into the server for uploading some file, and the connection was using the sftp:// protocol.

    When I tried to conenct with the ftp account the above error was being reported, even after I updated/confirmed the user password.

    Finally I realized that the protocol was wrong and after removing the sftp:// protocol prefix, it defaulted to ftp:// which the server readily accepted.