debuggingscormblackboard

Certain Asset in Blackboard receiving 404


We are creating a SCORM package (zip) and uploading to our Blackboard test instance and if one developer (will call him Bob) creates the zip and uploads then all everything works great. Myself and one other developer have packaged up the zip and uploaded it and a particular js file gets a 404 ("The specified resource was not found, or you do not have permission to access it") error when we try and run the application.

If Bob sends me his zip and I upload it to Blackboard it works fine and if I send Bob my zip and he uploads it then it fails, so I am pretty certain that is is an issue of the zip creation. I have looked at the zips and they look identical in terms of file structure.

3 questions:

I am relatively new to Blackboard so if I missed something obvious I apologize.


Solution

  • We discovered that it was a path casing issue; on one of the machines the working copy of the file in question had a mix of upper and lower case in it's name and the script tag that referenced it had an all lower case path. We suspect, but can't be certain, that the server where we are running on received an update that made the http requests path case sensitive. But it may have been that way all along and one of us devs messed up out file names.