sitecoresitecore8sitecore-ecmsitecore-exm

EXM 3.2.0: Email Campaign Manager doesn't show the history of drafts / created messages

We need to setup EXM 3.2 with Sitecore 8.1 in production after we successfully configured EXM in development. Everything works fine in dev ... but in production we don't see the message history section (screenshots below)

MongoDb and the EXM.Dispatch database exist and nothing wierd apears in the logs. Any clue what might be the cause here? Thank you in advance

EXM Messages in Manager Root
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Solution

  • Sitecore EXM Messages are stored in sitecore_master_index. Try to rebuild the index from Control Panel -> Indexing Manager.