phpavaya

Avaya CMS - how to get data with php?


Is it possible to get data from Avaya CMS (16.3) (for call centers) with PHP? I want to create a real-time statistics with PHP but i don't know how to get data from database :/


Solution

  • If anyone is searching for an answer - yes, it is possible but partially.

    You need to create a script from the CMS SuperVisor to export data to the TXT file. Next using PHP you need to load this file to the database. I am using this solution without problems for last 3 years.