androidgoogle-playgoogle-play-servicesandroid-install-apkdeveloper-console

App not updating on developer console when stagerollout to 100%


We have published out app on playstore with 10% stage rollout & after few fixes uploaded newer apk with stage rollout as 100%. But its not updating and its more than 24hrs. We're currently on Advanced Mode which shows fig.1

We have wrote mail to develper support. But no response till date.

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Do I need to deactivate the previous version?

Any help is highly appreciated.

We have contact there support but after a level 1 response, there is broken communication.

Edit: Its 4th day in the row. But still no effect as such.


Solution

  • So finally after 15 days of patience google gave us a reason to simile :-) Few key points that need to be taken care:

    1. Make sure your app is compliant with new Google Data and Privacy Policy
    2. If you're using any third party library, make sure that its not using any user information like emailId without user consent.
    3. Try to escalate the issue with google support team with chat or email, to know what exactly is the apps status.

    At last if nothing helps. Be patient to get google support reply. :-)