Today i received an email from google about policy violation regarding my Onesignal notification service used in my app. It is about collecting personally identifiable information (PII) without disclosure
Following email
"Hello Google Play Developer,
We detected that the app(s) listed at the end of this email contain a version of OneSignal, a messaging SDK, that collects personally identifiable information (PII) without disclosure. Apps like this may be considered in violation of our User Data policy.
Action required: Your app(s) may be removed from Google Play if the issue is not resolved within 10 days of receiving this message. If the affected version is inactive, future submissions will be rejected if you attempt to publish without first resolving the issue.
You can resolve this issue by:
adding a privacy policy URL to your app listing and within the app, notifying the user that their PII is collected; or removing any such functionality from your app. You may need to contact your SDK provider for an updated, policy compliant version to include in your app. After resolving the issue, you’ll need to sign in to your Developer Console and submit the updated version of your app.
We’re here to help
If you feel we have sent this warning in error, you can contact our developer support team.
Regards,
The Google Play Team
Affected app(s) and version(s):
com.app.name 9; 10
Any idea about resolving the issue :) Any help will be appreciated
As the mail stated :
adding a privacy policy URL to your app listing and within the app, notifying the user that their PII is collected; or removing any such functionality from your app.
If you don't have a privacy policy URL, you need to make one. Either create your own .com-domain or get a web-page from a host like Wix.com, then you write your privacy policy there where you inform the user that you collect personal information in your app. Also you create a "about" or "information" section in your app where you state more or less the same, and you should be good to go.