I'm developping against SharePoint Online. Added 2 custom user properties Agency and Company and populated them for all my users by getting data from the active directory through PowerShell.
I've also created 2 managed properties which are mapping respectivelly the custom properties.
Now i'm trying to create a PeopleResults page but it seems that I can't find these properties in the refinement webpart.
What should I do? What I'm missing? I've been pulling my hair for two days now ...
EDIT:
SPO apparently does not detect new managed properties in the refinement webpart. I used pre-defined Refinable properties: RefinableString00 and RefinableString01. Waited a while so that all user profiles get indexed and now and I see filter them with these pre-defined props.
It is not possible to create new Refinable Managed Properties in SharePoint online. You need to use one of the pre-defined Refinable properties, for example: RefinableString00, RefinableString01, etc. This is a nice explanation: http://spr.com/overcoming-office-365sharepoint-online-development-challenges-part-2/