heyzap

Heyzap all ad networks in off state even after integrating all 3rd party ad networks

I downloaded Hezyap latest version 10.0.9 and followed the documentation to integrate the following 3rd party ad networks

I've created app for each ad networks in their respective admin portal and configured all necessary details in Heyzap admin portal. I then downloaded Heyzap sdk and placed in Unity project, took build and published a development build for Android

When I launch app, I got a test suite screen with all ad networks in off state. Please see the attached screenshot. But, for all configured ad networks, SDK Available is ON ( green color) , but "Configuration Not Present" and "SDK Failed to Start" in red color

enter image description here enter image description here

Do I have to make any more changes ???

Solution

  • If you email support@heyzap.com with your Heyzap account name and app bundle identifier, we can look into this for you. We're sorting out a bug on our side today that may be causing this, but we need a bit more information to solve it, so that'd be helpful.

    (In general, this error would mean that credentials are missing for this network on the dashboard, but I think in your case, today, it is an error on our end).

    source: I'm an engineer at Heyzap.