iosios10on-demand-resources

Cannot download On Demand Resources contents after iOS 10


After upgrading some of my devices to iOS 10, I am unable to download ODR contents anymore within my app. Devices which still have iOS 9 are still working without a problem.

Does anyone currently suffering from this problem? Any suggestions on how to fix this?


Solution

  • I logged an Apple Developer Technical Support Issue (DTI) on this as I could not find anything that could fix the issue. After a lot of back and forth I got this from them:

    In iOS 9, the ODR was handled by the OnDemandD daemon inside the OS. However in iOS 10, we switched ODR to now be handled under the AppStoreD daemon. There were some issues that arose from this transistion, including this specific issue. Also, this issue was on our side of the table, so it’s nothing you or your users did. I cannot get into the details of the issue, because I honestly don’t know what they changed, but as far as I know, it is stemmed from the daemon transistion above.

    Now that iOS 10.2 is out, and will be updating across the iOS fleet, hopefully we'll see and end to this issue. In the meantime my game has been getting bad reviews and feedback from players experiencing a black screen instead of our game levels. :-(