I'm getting into sitecore Email Campaigns Manager (ECM). I'm trying to create a newsletter. So I go to E-mail campaigns -> Test Target Audience -> Drafts -> Newsletter Message and send messages (dispatch messages). The audience recieves empty messages insted of beautiful HTML with images. I also see white area instead of preview of a message.
Sitecore 6.3, ECM 1.1 I consider it's a bug. Have anyone came across this issue? What can be the reasons?
Item "/sitecore/system/Modules/E-mail Campaign Manager" contains Renderer Url field. Have you set your website address in this field? This value is used for generating messages.
Have you published all items after installing the module?
When you open the Email Campaign Manager application for the first time, you are asked to set the Base URL. Have you set your website address there? This value is stored in the Base URL field of the "/sitecore/content/Home/E-mail Campaign" item.