I am looking for information or help on querying the BMC Remedy ARsystem
Currently under Remedy 7 we are using the ODBC driver installed with the client application to query.
We are migrating to Remedy 9 and solely using the web interface rather than an installed client (not sure they even have a client for 9)
I have no idea how to query the new system.
Any help would be appreciated.
Remedy 9 has a REST API that can be queried via HTTP calls.
I've actually recently created a PowerShell Module for interacting with the Remedy API which you can find details of here: https://github.com/markwragg/Powershell-Remedy
It's open source, so you're free to reuse or clone and modify it. I have developed it against a single internal system so i'd be keen to hear whether it works for other systems as it's difficult for me to tell whether some aspects of my company's Remedy system are customized.