wordpressfacebookfacebook-messengerfacebook-customer-chat

Refused to display..... frame-ancestors https://www.facebook.com

I have included Facebook customer chat plugin on my website. It works fine for the first day. From the second day, it's not working. I have seen an error message in Google Chrome console:

Refused to display 'https://www.facebook.com/v2.11/plugins/customerchat.php?app_id=214160985792954&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2FlY4eZXm_YWu.js%3Fversion%3D42%23cb%3Df157c0f5ff1898c%26domain%3Dwww.fast-pay.cash%26origin%3Dhttps%253A%252F%252Fwww.fast-pay.cash%252Ff11cff6d515fe88%26relation%3Dparent.parent&container_width=0&locale=en_US&minimized=false&ref=front-page&sdk=joey' in a frame because an ancestor violates the following Content Security Policy directive: "frame-ancestors https://www.facebook.com/"."

I googled the solution. Every answer I have seen that this is domain white listing problem. But I have whitelisted my domain in Facebook page.

Here is the process how I white listed my domain

  1. First I go to my page settings

  2. Under messenger platform settings I put my domain name for whitelisting

  3. I have put my domain name in several patterns. Here I give you my patterns

  4. https://www.example.com/

  5. https://www.example.com/

  6. https://example.com/

  7. http://www.example.com/

  8. http://example.com/

Here is the console error image

Solution

  • You didn't mention anything about using additional plugins or CMS. Are you using plain PHP or CMS like WordPress? I wonder there might be an issue with your incorrect configuration. Please Re-check your Facebook Page Id. For any additional plugin, make sure to turn it on.