cronsap-commerce-cloudbusiness-process-management

Hybris business process in running state


The order confirmation email did not get triggered after placing an order. Looking at the business processes for the order, none of them got triggered.

Things I check-listed:

None of the above worked.

Please help me resolve this issue.


Solution

  • **Solved:

    We had an issue with the cluster ID. All the nodes had the same cluster ID. This was caused due to a wrong deployment. We re-mediated it which fixed the issue.**