I have QuickBooks Web Connector 2.2.0.80 installed (newest version at this time)
I am running QuickBooks Desktop 2018 US enterprise edition
I removed first line of .qwc file because I was getting and error until I tried removing this.
<QBWCXML>
<AppName>Dashboard</AppName>
<AppID></AppID>
<AppURL>https://app.cyfe.net/ext/quickbooks/soap/</AppURL>
<AppDescription>Allows you to add QuickBooks Desktop info to your Dashboard</AppDescription>
<AppSupport>https://app.cyfe.net/ext/quickbooks/</AppSupport>
<UserName>derekjosepholson@gmail.com</UserName>
<OwnerID>{192E4G11-F265-QNCE-F1BB-X36916G13D6B}</OwnerID>
<FileID>{57F3B9B6-86F1-4FDC-B1FF-966DE1853D20}</FileID>
<QBType>QBFS</QBType>
<Notify>false</Notify>
<Scheduler>
<RunEveryNMinutes>10</RunEveryNMinutes>
</Scheduler>
<IsReadOnly>false</IsReadOnly>
app.cyfe.net is hosted on a local virtual server for testing
20180111.16:52:32 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connecting to QuickBooks...
20180111.16:52:43 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connected., Session started
20180111.16:52:54 UTC : QBWebConnector.SOAPWebService.DisconnectFromQB() : Session ended and connection closed
20180111.16:52:54 UTC : RemoveApp() : Application Troubleshoot access via QuickBooks cannot be removed.
20180111.16:53:00 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connecting to QuickBooks...
20180111.16:53:00 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connected., Session started
20180111.16:53:09 UTC : QBWebConnector.SOAPWebService.DisconnectFromQB() : Session ended and connection closed
20180111.16:53:09 UTC : RemoveApp() : Application Troubleshoot access via QuickBooks cannot be removed.
20180111.16:53:19 UTC : QWCReader.ParseQWC() : Contents of QWC file: -
<QBWCXML>
<AppName>Dashboard</AppName>
<AppID></AppID>
<AppURL>https://app.cyfe.net/ext/quickbooks/soap/</AppURL>
<AppDescription>Allows you to add QuickBooks Desktop info to your Dashboard</AppDescription>
<AppSupport>https://app.cyfe.net/ext/quickbooks/</AppSupport>
<UserName>derekjosepholson@gmail.com</UserName>
<OwnerID>{192E4G11-F265-QNCE-F1BB-X36916G13D6B}</OwnerID>
<FileID>{57F3B9B6-86F1-4FDC-B1FF-966DE1853D20}</FileID>
<QBType>QBFS</QBType>
<Notify>false</Notify>
<Scheduler>
<RunEveryNMinutes>10</RunEveryNMinutes>
</Scheduler>
<IsReadOnly>false</IsReadOnly>
</QBWCXML>
20180111.16:53:19 UTC : QBWebConnector.WebServiceManager.ReadQWC(QWCReader QWC) : Parsing application configuration xml file to load its content to variables
20180111.16:53:47 UTC : QBWebConnector.RegistryManager.createRegKey() : Error creating registry key for appName = <>
20180111.16:53:47 UTC : QBWebConnector.RegistryManager.createRegKey() : Reason: Value cannot be null.
Parameter name: name
20180111.16:53:47 UTC : QBWebConnector.SOAPWebService.SerializeToRegistry() : Error saving Dashboard to Registry: Object reference not set to an instance of an object.
20180111.16:53:47 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connecting to QuickBooks...
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connected., Session started
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.AddToQuickBooks() : Application name = Dashboard
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.AddToQuickBooks() : Querying company file to find if owner/file id exists.
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : Latest QBXML version supported = v13.0
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : Querying QuickBooks for existance of owner/file id
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : XML dump follows: -
<?xml version="1.0"?><?qbxml version="13.0"?><QBXML><QBXMLMsgsRq onError="stopOnError"><DataExtDefQueryRq requestID="1"><OwnerID>{192E4G11-F265-QNCE-F1BB-X36916G13D6B}</OwnerID></DataExtDefQueryRq></QBXMLMsgsRq></QBXML>
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : XML dump follows: -
<?xml version="1.0" ?>
<QBXML>
<QBXMLMsgsRs>
<DataExtDefQueryRs requestID="1" statusCode="3065" statusSeverity="Error" statusMessage="There was an error when converting the GUID value "{192E4G11-F265-QNCE-F1BB-X36916G13D6B}" in the field "OwnerID". " />
</QBXMLMsgsRs>
</QBXML>
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : Status message: There was an error when converting the GUID value "{192E4G11-F265-QNCE-F1BB-X36916G13D6B}" in the field "OwnerID".
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.AddToQuickBooks() : QBWC1039: There was a problem adding the application. Check QWCLog.txt for details.
<Unable to access QuickBooks, QuickBooks must be open the first time an application is added to the web connector>
at QBWebConnector.WebService.AddToQuickBooks()
20180111.16:54:41 UTC : QBWebConnector.SOAPWebService.DisconnectFromQB() : Session ended and connection closed
When I create a new company in QuickBooks and then try adding .qwc file I am able to get one step further the first time I try adding .qwc file. By one step further I mean when I click OK on Authorize New Web Service I'm not immediately presented with an error, but I am after I click OK on page after. I pasted the log below to show how the errors are different.
Log file initialized at Thursday, January 11, 2018 - 5:52 PM UTC
Timestamp format used: YYYYMMDD.HH:MM:SS UTC
QBWebConnector 2.2 has been initialized with its logging status to level = VERBOSE.
Please restart QBWebConnector for any change in log level to take effect. Use file menu to clear log.
20180111.17:52:39 UTC : QBWebConnector.RegistryManager.setUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock has been set to False
20180111.17:52:39 UTC : QBWebConnector.RegistryManager.setUpdateLock() : ********************* Update session unlocked *********************
20180111.17:52:39 UTC : : ~SingleInstanceHandler() - usingInstanceChannel = false. Returning without any Registry key delete or unmarshalling.
20180111.17:52:45 UTC : QWCReader.ParseQWC() : Contents of QWC file: -
<QBWCXML>
<AppName>Dashboard</AppName>
<AppID></AppID>
<AppURL>https://app.cyfe.net/ext/quickbooks/soap/</AppURL>
<AppDescription>Allows you to add QuickBooks Desktop info to your Dashboard</AppDescription>
<AppSupport>https://app.cyfe.net/ext/quickbooks/</AppSupport>
<UserName>derekjosepholson@gmail.com</UserName>
<OwnerID>{192E4G11-F265-QNCE-F1BB-X36916G13D6B}</OwnerID>
<FileID>{57F3B9B6-86F1-4FDC-B1FF-966DE1853D20}</FileID>
<QBType>QBFS</QBType>
<Notify>false</Notify>
<Scheduler>
<RunEveryNMinutes>10</RunEveryNMinutes>
</Scheduler>
<IsReadOnly>false</IsReadOnly>
</QBWCXML>
20180111.17:52:45 UTC : QBWebConnector.WebServiceManager.ReadQWC(QWCReader QWC) : Parsing application configuration xml file to load its content to variables
20180111.17:52:52 UTC : QBWebConnector.RegistryManager.createRegKey() : Error creating registry key for appName = <>
20180111.17:52:52 UTC : QBWebConnector.RegistryManager.createRegKey() : Reason: Value cannot be null.
Parameter name: name
20180111.17:52:52 UTC : QBWebConnector.SOAPWebService.SerializeToRegistry() : Error saving Dashboard to Registry: Object reference not set to an instance of an object.
20180111.17:52:52 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connecting to QuickBooks...
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connected., Session started
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.AddToQuickBooks() : Application name = Dashboard
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.AddToQuickBooks() : Querying company file to find if owner/file id exists.
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : Latest QBXML version supported = v13.0
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : Querying QuickBooks for existance of owner/file id
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : XML dump follows: -
<?xml version="1.0"?><?qbxml version="13.0"?><QBXML><QBXMLMsgsRq onError="stopOnError"><DataExtDefQueryRq requestID="1"><OwnerID>{192E4G11-F265-QNCE-F1BB-X36916G13D6B}</OwnerID></DataExtDefQueryRq></QBXMLMsgsRq></QBXML>
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : XML dump follows: -
<?xml version="1.0" ?>
<QBXML>
<QBXMLMsgsRs>
<DataExtDefQueryRs requestID="1" statusCode="3065" statusSeverity="Error" statusMessage="There was an error when converting the GUID value "{192E4G11-F265-QNCE-F1BB-X36916G13D6B}" in the field "OwnerID". " />
</QBXMLMsgsRs>
</QBXML>
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : Status message: There was an error when converting the GUID value "{192E4G11-F265-QNCE-F1BB-X36916G13D6B}" in the field "OwnerID".
20180111.17:53:06 UTC : QBWebConnector.SOAPWebService.AddToQuickBooks() : QBWC1039: There was a problem adding the application. Check QWCLog.txt for details.
<Unable to access QuickBooks, QuickBooks must be open the first time an application is added to the web connector>
at QBWebConnector.WebService.AddToQuickBooks()
20180111.17:53:17 UTC : QBWebConnector.SOAPWebService.DisconnectFromQB() : Session ended and connection closed
I'm open to any advice! I always made sure to run QB as administrator, I had company file open, I opened web connector through QB, and I added application on web connector through the UI. I tried looking up all error I've gotten in logs but nothing has helped so far.
If you read the log file you posted, you can see this:
20180111.16:53:48 UTC : QBWebConnector.SOAPWebService.findFileIDinQB() : Status message: There was an error when converting the GUID value "{192E4G11-F265-QNCE-F1BB-X36916G13D6B}" in the field "OwnerID".
This is not a valid GUID:
192E4G11-F265-QNCE-F1BB-X36916G13D6B
Read about GUID values here:
Specifically the part that says:
the sixteen octets of a UUID are represented as 32 hexadecimal (base 16) digits
And notice that your GUID does not use hexadecimal digits. For example X
Q
and N
are all not hexadecimal.
Fix your GUID, per the log files error message.