I have 2 Profiles, Manager
and Agent
, Manager
should be only able to see all cases where recordtype=AAA
and Agent should be able to see where all Cases where recordtype=BBB
. I have Sub-Status = Draft
, all those Sub-Status=Draft
should not be visible to both profiles.
How we can restrict this ?
You can do this via sharing settings and rules as these works on data visibility. Profiles can only give you access to object/fields and what type of actions you can do (Create Read Update Delete, View All, Modify All).