rubygemsdebian-jessie

gem cannot access rubygems.org


I have a server with Rackspace that I use for a few Ruby sites. When I try bundle install on a new site I get

Retrying download gem from http://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::UnknownHostError timed out (http://rubygems.org/gems/rake-12.3.1.gem)

Or trying gem update --system I get

ERROR:  While executing gem ... (Gem::RemoteFetcher::UnknownHostError)
timed out (http://api.rubygems.org/specs.4.8.gz)

What I have tried:

What I haven't tried:

I was finally (just before submitting this) able to get bundle install to work by removing rubygems.org as a source and adding https://gems.ruby-china.org/. Why would gem be unable to access rubygems.org?


Solution

  • api.rubygems.org is currently experiencing issues with IPv6 setup: this hostname has 4 IPv6 addresses, but responds on neither of them. Neither to ping, nor to TCP connection attempts. When you are running gem, your gem tries IPv6 addresses first and times out on them, not having time to even try IPv4 addresses.

    The solution is to lower priority of IPv6 addresses for api.rubygems.org, so that gem will try IPv4 addresses first. In order to do it, put these lines into /etc/gai.conf:


    # Debian defaults.
    precedence  ::1/128         50
    precedence  ::/0            40
    precedence  2002::/16       30
    precedence  ::/96           20
    precedence  ::ffff:0:0/96   10
    
    # Low precedence for api.rubygems.org IPv6 addresses.
    precedence  2a04:4e42::0/32  5