I'm trying to put the following Facebook bot code into Google Tag Manager but am getting the "Invalid HTML, CSS, or JavaScript found in template." error. Any idea why?
<!-- Load Facebook SDK for JavaScript -->
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js#xfbml=1&version=v2.12&autoLogAppEvents=1';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution="setup_tool"
page_id="1393263590925062">
</div>
GTM does not allow non-standard HTML attributes. Hence "attribution
" and "page_id
" in the HTML element will cause GTM throw error.
You can use Javascript to generate the chat code. Tested and it works.
<script>
(function() {
var el = document.createElement('div');
el.className = 'fb-customerchat';
el.setAttribute('page_id', '{{Constant - Facebook Page ID}}');
el.setAttribute('attribution', 'setup_tool');
document.body.appendChild(el);
})();
</script>
p/s: You can replace the variable {{Constant - Facebook Page ID}}
with the page ID. It is best practice to use user-defined constant variables, read here.