dynamics-crmdynamics-crm-onlineportaladxstudio-portalsdynamics-crm-portals

"Created By" field in each record in Custom entity is showing "system" for each user

I am working on a custom entity on dynamic 365. This entity is manipulated on Dynamic 365 Portal using web forms. Whenever I am creating a record in the entity, it is showing "System" in out of the box "Created By"column. Can anybody tell me what is the reason behind it?

Solution

  • As explained above, the owner of a record in CRM is a lookup field to systemuser entity. The portal user is actually a contact, therefor can not be assigned as record owner.