clickatell

Clickatell getting routing error with Rest API

When I try to send SMS to US number I'm getting from API accept but message not sent. In clickatell I see "routing error"

Same message to number outside of US is working fine.

I have no 2-way number configured - is it a must? Any other ideas?

Solution

  • Legislation in the US requires the use of a 2-way number if you are communicating via text with customers in this region. This is the likely cause of your routing error.

    Hope this helps!