sitecoresitecore-dmssitecore9

Why analytics and experience profile missing in Sitecore Experience Management dashboard

Sitecore Experience Platform missing the Experience Analytics Section and Experience Profile. How to enable them in the installed Sitecore instance. Is there any reason why they are missing?

Installed version information

<information>
<version>
<major>9</major>
<minor>0</minor>
<build>1</build>
<revision>171219</revision>
</version>
<date>December 19, 2017</date>
<title>Sitecore.NET</title>
<company>Sitecore Corporation A/S.</company>
<copyright>
© 2017 Sitecore Corporation A/S. All rights reserved. Sitecore® is a registered trademark of Sitecore Corporation A/S.
</copyright>
</information>

Sitecore Experience Management dashboard enter image description here

When run my Sitecore instance on https show me "Not Secure" on browser notification. Suppose my instance is sxa.storefront.com, try to browser https://sxa.storefront.com then get the notification message on the browser as like the following picture.

enter image description here

Solution

  • You're likely running Sitecore in CMS-only mode, or your license does not have xDB enabled (https://doc.sitecore.com/users/90/sitecore-experience-platform/en/cms-only-mode-compatibility.html)

    Here are the relevant settings: https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/the-cms-only-mode-configuration-settings.html

    To validate your settings, go to http://<yourinstance>/Sitecore/admin/showconfig.aspx and look for the settings specified above to view their values.

    To validate the license, click on the hamburger menu from the content editor: Sitecore Licenses

    and check for Sitecore.xDB.Base Sitecore xDB License