Unable to view dashboards on Spotfire Webplayer if connected from database
I'm new with Spotfire and I'm trying to publish my spotfire dashboards. When I use excel and create the dashboards I'm able to view them on webplayer but when I connect spotfire to a database and create dashboards, I'm not able to view it on webplayer as it asks for username and password for the data source. I'm 100% sure I'm entering the correct credentials but it doesn't login and I'm stuck. I'm using MS Sql server studio 2017.
When uploading the data into the database I tried with windows authentication and also sql-server authentication but it doesn't seem to work. When I use windows authentication I used my windows login credentials and when I tried sql-server authentication I entered the same credentials which I used for login into the sql server.
Any help would be appreciated.
Please find attached the image.
I figured out. It was a firewall issue which was blocking me from connecting to the database.
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