Job has been attempted too many times or run too long

I have a job that works flawless locally, but in production I run into issues where it doesn't work. I've encompassed the entire handle() with a try/catch and am not seeing anything logged to Bugsnag, despite many other exceptions elsewhere from being deployed.

public function handle() {
    try {

        // do stuff

    } catch (\Exception $e) {
        Bugsnag::notifyException($e);

        throw $e;
    }
}

According to Laravel Horizon this queue job runs for 0.0026001930236816406 seconds and I never see it work and never see any other errors in the failed_jobs table as it relates to this job.

config/queue.php

    'redis' => [
        'driver' => 'redis',
        'connection' => 'default',
        'queue' => 'default',
        'retry_after' => (60 * 10), // 10 minutes
        'block_for' => null,
    ],

config/horizon.php

'environments' => [
    'production' => [
        'supervisor'        => [
            'connection'    => 'redis',
            'queue'         => [
                'default',
            ],
            'balance'       => 'auto',
            'processes'     => 10,
            'tries'         => 3,

            // 10 seconds under the queue's retry_after to avoid overlap
            'timeout'       => (60 * 10) - 10, // Just under 10 mins
        ],

If something is causing this job to retry over and over, how can I find out how? I'm at a loss.

Investigation thus far

• My expectation is I should be able to run the query:

SELECT DISTINCT exception, COUNT(id) as errors
FROM failed_jobs 
WHERE payload LIKE '%[TAG-JOB-HAS]%' 
GROUP BY exception;

To see more than this error message:

Job has been attempted too many times or run too long

but that's all I see.

• Laravel Horizon's dashboard shows the job in question is running for < 1 second, so I know it's not actually timing out.

I had the same problem

I fixed it by increasing the 'retry_after' parameter

make sure the retry_after value is greater than the time it takes a job to run

in config/queue.php file

    'connections' => [

    'sync' => [
        'driver' => 'sync',
    ],

    'database' => [
        'driver' => 'database',
        'table' => 'jobs',
        'queue' => 'default',
        'retry_after' => 9000,
    ],