Why is my App Store Connect 'app preview' the wrong size?
I'm trying to create an App Preview for my ios app in App Store Connect. I'm targeting 6.5" displays.
I successfully created the .mov file using QuickTime, recording my app activity on my iPhone XR. However, when I uploaded the file to App Store Connect, it said App preview dimensions should be: 1920x886, 886x1920.
According to Apple, the Accepted resolution is different than the Native resolution (see image below).
How can I create an App Preview if the native size isn't the correct size? Is there a way to use QuickTime or iMovie to either edit or record the right size?
Also, I'm not using Xcode as this is a phonegap project.
Thanks for your help!
You will need to resize the video. Record it first on the targeted device in full resolution. After that you can resize it with tools like iMovie, AfterEffects, ffmpeg or similar.
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