We have a Twilio phone number that's Whatsapp-capable. When trying to programmatically set the webhook for incoming messages, the webhook is correctly set but messages are not coming through.
It appears that the webhook for Whatsapp phone number lives in a different place than the one for normal phone numbers.
To manually fix this we had to go into the Twilio console -> Programmable SMS -> Whatsapp -> Senders -> select our phone number -> paste the webhook URL and save.
So the question is: is there a way to programmatically (Twilio API) set the webhook for Whatsapp phone number?
Thanks,
Heyo Twilio Developer Evangelist here. 👋
I checked with the team and unfortunately, setting the webhook URL programmatically is not possible right now. The console is the only place to do it today.