docusignapisandboxnotary

Docusign - eNotary in Sandbox


I am using the sandbox account and trying to setup an eNotary Profile. Being that its a sandbox area, I would assume that I don't need a valid notary ID to create one.

Can someone help me setup a Notary Profile on my sandbox account?

QA Question Newly Added: Will ALL test users have to go through this same process? or is it just the main account needs it setup. Reason being, we have a client that will be using the system. For our teams, and their teams, we will need accounts to test this.

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Solution

  • I assume you are talking about IDV which is a special kind of recipient authentication that require them to use an ID before they can sign a document. This feature is not available in the sandbox normally because there's cost associated with each transaction. We may be able to assist you on a case-by-case basis if you have a legitimate need to test this functionality in the developer sandbox. see https://developers.docusign.com/esign-rest-api/guides/concepts/recipient-authentication for more information about recipient authentication.