We have a client setup, and they want to use docusign for all their documents.
During a eNotary process, they want to have for example:
Notary A -> Signer 1
Notary A -> Signer 2
**Notary A places seal (is this 1 seal or 2?)
Notary B -> Signer 3
Notary B -> Signer 4
Notary B -> Signer 5
**Notary B places seal (is this 3 seals or 1?)
In the UI under sandbox. I can do this just fine. Using the api objects, I get the error.
{"errorCode":"ENVELOPE_HAS_DUPLICATE_RECIPIENTS","message":"The specified envelope has duplicate recipients."}
I am not sure what is causing this, as the UI under sandbox shows that this is a capable feature.
Thanks for the help in advance
Jimmie
While you can have duplicate recipients, each instance of a recipient needs to have a unique Recipient ID.
If that's not the issue, can you post an API log that shows how you're constructing your envelope?