crmsiebel

How automate user actions in a CRM?


I have a Siebel CRM, I have a set of actions that I perform daily. Is it possible to automate this? I want this is to be done from the user side. What's the easiest way to achieve this?

E.g I want the program to change the follow-up dates. So this would include changing the date and clicking done.

Screen Capture


Solution

  • You didn't mention which Siebel version you're running, but from IP17 onwards there's a new feature called Siebel Test Automation. Perhaps you could record a test scenario and schedule it to run in a daily basis.

    https://docs.oracle.com/cd/E14004_01/books/TestGuide/TestGuide_AutoFuncTest6.html

    Another option would be to have a python script to instantiate a browser session and redo your required steps, try to google about python and selenium library (it's free).