jirakanban

Jira Kanban board does not show cards, although there seem to be issues

From one day to another, changing the issue filter slightly, my Kanban board's board configuration in JIRA went empty. I use the following JQL as a filter within the board configuration:

project = "My amazing project" and fixVersion in unreleasedVersions() 
    ORDER BY priority DESC

The above filter does not work. What is working, though, is

project = "My amazing project" and fixVersion = "v1337" 
    ORDER BY priority DESC

Interestingly, the first query works in JIRA's issue explorer and gives me back the 11 results I expect. As you see in the screenshot below, I have no quick filters enabled. Neither do I have any sub-filter added, nor am I hiding any older issues. Where did all the cards go?

Screenshot of empty Kanban Board

I am using Atlassian Jira Project Management Software (v8.2.3#802003-sha1:5986657), and I am not an administrator of that installation, only of the project.

Screenshot of board configuration

Further reading

Solution

  • There is a dedicated problem page provided by Atlassian:

    Symptoms

    The issues are not visible in Kanban board, but when you are in board configurations >> columns you can see number of issues.

    Cause

    As Kanban board deals with version of the issues, the field named Fix Version/s should not be hidden This is because the default Kanban board sub-filter(Board Configure >> General) has been set to 

    fixVersion in unreleasedVersions() OR fixVersion is EMPTY

    The page also describes a rather complicated workaround. My workaround was much simpler:

    1. Change the JQL query to project = "My amazing project" only.
    2. Create a subfilter fixVersion in unreleasedVersions() ORDER BY priority DESC.

    I do not understand why it has to be this way, but it does the job.