I recently noticed that mi dashDB entry plan under a dedicated ibm cloud environment has been sunset. I read an article that said that, but i had not been informed previously, so i lost my two databases (production, and testing).
Does anyone know what i should do in this case? I have a lot of sensible data inside them, and i didn´t have any problem about changing the plan, but i don´t know how to do it because i cannot get inside the console (it doesn´t work anymore). Is there any way to recover my databases? Thanks.
Please open a support ticket here: https://watson.service-now.com/wcp
The support team can temporarily re-enable your access so that you can download a copy of your data.