user-experienceheuristicsusability-testing

While establishing Heuristics for usability testing,do you advise using your own heuristics or pre defined ones


I am conducting a usability study of medical content delivery systems and I was planning to use some heuristics present in a CHI paper for my Heuristic evaluation.However since the area of focus is slightly different from the paper,I am not sure if all the heuristics are applicable and whether I should use them as a guideline.

How would you handle such a situation,would you create your own heuristics or use an existing one and adapt it to suit your process ?

Thanks


Solution

  • A good heuristic evaluation is always tailored for a specific project needs. Use the paper as a start point. Learn the heuristics from it. Adapt the heuristics as much as needed to your domain/project. You also should take into account other classic heuristic evaluation templates, such as http://en.wikipedia.org/wiki/Heuristic_evaluation#Nielsen.27s_heuristics.