dynamics-crmmicrosoft-forms

How do I integrate Microsoft Forms Pro with CRM? Is it possible to update an Account record based on a survey response?

I'd like to be able to send a Microsoft Forms Pro survey from an Account in CRM by changing an option set field from No to Yes. The survey contains one text field. Once the survey has been completed, I want the survey response to be added to a text field in the Account form. How can I do this? Thanks!!

Solution

  • You can definitely do so. This has been well documented and there are lot of ideas which are implemented and Proof of concept has been done.

    There is an MVP Megan Walker on Forms PRO especially related to dynamics 365. Here is an link for her Blogs

    There are no of blogs from here. Here is one specific example for crm