Azure DevOps - Create a work item from incoming email

I'm in the process of setting up an in-house Azure DevOps environment. But I'm stuck at a point where I need to set up an email integration.

Question: is it possible within Azure DevOps to create a work item (in general/specific to a project) upon receiving an email?

Trigger: Users report issues via a generic email address (like support email)

Manage: Azure DevOps to capture this email (monitor inbox of this generic email address)

Output: A new work item is created with the contents/subject from the captured email.

Note: Issues could either be a bug, minor usability or other supports

• I did look into MS Power Automate using flow. But not ideal in my case
• Searched market place for a possible plugin. But couldn't find one which does this

Thanks in advance for any help or direction.

Thanks you for all fellow contributors who suggested alternative approach. Unfortunately, these suggestions doesn't solve my concern at its level and hence I raised a feature request in Azure DevOps Server forum. You may find the request here and please vote it if you think it is relevant to you.