google-analyticsgoogle-tag-managerenhanced-ecommerce

GA enhanced ecommerce session gets lost after redirect


I am tracking checkout process with GTM custom events. All steps gets tracked correctly but checkout flow is broken:

enter image description here

Most of payments (17 of 25) was successful but GA shows that 100% abandoned checkout process.

How can I fix that?

The second issue is that in ecommerce referrals I see payment provider in first place. I am pretty sure that this is wrong and it's caused by redirecting users after payment.


Solution

  • You have to set your payment gateway domain (i.e. paypal.com) in Referral Exclusion list, in Property settings.