Amazon Connect Instance Logging
How do I enable AWS Amazon connect logging? I have enabled the logs in the instance and I can see the log groups in ClouldWatch but no logs are being created.
According to AWS Document
Logs are generated only for contact flows that include a Set Logging Behavior block with logging set to enabled.
When you use a Set logging behavior block to enable or disable logging for a flow, logging is also enabled or disabled for any subsequent flow that a contact is transferred to, even if the flow does not include a Set logging behavior block. To avoid logging that persists between flows, enable or disable a Set logging behavior block as needed for that specific flow.
To enable or disable contact flow logs for a contact flow
Add a Set Logging Behavior block and connect it to another block in the flow.
Open the properties for the block. Choose Enable or Disable.
Choose Save.
If you add a Set logging behavior block to a contact flow that is already published, you must publish it again to start generating logs for it.
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