I'm using messagebird omnichannel widget for my website. And put the snippet code already. The widget runs great BTW.
I did saw toggleChat function, but it can only hide the chat window.
How can I force-open the chat widget from javascript code ?
MessageBird developer is here :)
Good catch! There was a small issue with toggleChat method.
We just fixed it and deployed the fix, you can use toggleChat() now.
As you mentioned, toggleChat should do it - to open/hide the widget, but it didn't work. The issue that we had was the following:
you had to pass true to open the chat and pass false to close it. It is not obvious when we have the name of the method like toggleChat, I agree! :)
Anyway, it's fixed but feel free to reach me if you have any other questions about the widget or our other products.