How to forward call to different number if first connect call to number is busy or not responding in Twilio Studio
In Twilio Studio, I have a flow which connects call to non-twilio number in the end. This number can be busy as I am forwarding all incoming requests to this number.
If this currently forwarded number is busy or operator does not respond then I want to connect that call to a different number.
How can we do this in Twilio Studio?
Thanks!
Solution
You can refer to this blog and in particular, DialCallStatus, to determine call disposition. Based on the value after the Connect Call To Widget, you can decide the next steps (if the call connected or it was busy or no-answer.
Build Voice Mail with SMS and Email Notifications Using Twilio Studio, Functions, and SendGrid
- What is the real way to close a Twilio bidirectional audio stream?
- I tried to send an SMS using Twilio in Python 2
- Is it possible to send whattsapp messages to a whattsapp group
- Passing an argument from one Twilio function to another
- Unable to send whatsapp templated message using Twilio
- How to use Twilio Proxy in Node.js
- Is there a way to include hyperlinks in the body of a Twilio SMS?
- Watson Assistant Integration with Phone Using Twilio
- How to include a link in Twilio message in PHP?
- Send SMS of more than 160 characters in Php using Twilio
- How to delete message logs in twilio trial account?
- Android app which provides free US mobile numbers for receiving confirmation links from php site
- Timeout on Gather verb (Twilio)
- Twilio: 3rd caller can barge in to a call in progress
- 11200 HTTP retrieval failure
- PHP - How to access Twilio in a composer namespace environment
- Twilio Messages are not sending in PHP
- PHP : How to show complete hyperlink in sms
- uncaught exception: INVALID_TOKEN | (intermediate value).forEach is not a function with AJAX response(JSON format)
- How to fix confusion between Twiml and TwiML - 'Invalid Content-Type' or 'retrieval failure'
- Unresolvable dependency resolving [Parameter #0 [ <required> $accountSid ]] in class Twilio\Jwt\AccessToken
- Get Caller From value in Twilio
- Twilio causing error by giving Canadian number in phone number parameter
- Laravel Access npm packages in .blade.php js
- Equivalent alternative to Whitelisting Twilio requests in CloudFlare
- TwiML: Enqueueing inbound call with custom parameters
- How do you list queue members with Twilio PHP SDK
- How to Configure and Use My Existing WhatsApp Business Number with Twilio API?
- Connect to Password Protected Zoom Calls with Twilio Voice
- Writing Twiml based on user messages